Privacy Policy

Last updated:

Kadick Integrated Limited ("Kadick", "we", "our", "us") respects your privacy and is committed to protecting your personal data. This policy explains what we collect, why we collect it, and the rights you have over it.

Information we collect

We collect information you provide directly to us when you apply to become an agent, contact our support team, or use any of our services. This includes:

  • Identity data: your name, gender, and date of birth.
  • Contact data: phone number, WhatsApp number, email address, and physical address.
  • Location data: your state and local government area.
  • Transaction data: records of the services you perform as an agent, including deposits, withdrawals, airtime sales, bill payments, and account opening.

How we use your information

We use the information we collect for the following purposes:

  • To verify your identity and process your agent application.
  • To provide, maintain, and improve our services.
  • To respond to your enquiries and provide customer support.
  • To comply with legal and regulatory obligations, including anti-money-laundering (AML) and know-your-customer (KYC) requirements.
  • To detect and prevent fraud.

Sharing your information

We do not sell your personal data. We may share it with:

  • Regulatory and law-enforcement authorities when required by law.
  • Partner banks and payment processors strictly to complete the transactions you initiate.
  • Service providers who help us operate our platform, bound by confidentiality agreements.

How we protect your data

We use industry-standard security measures — including encryption in transit, access controls, and audit logging — to protect your personal data from unauthorised access, alteration, or destruction. No system is perfectly secure, but we take our responsibility seriously and continuously review our practices.

Your rights

Under the Nigeria Data Protection Act (NDPA) and similar regulations, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data, subject to legal retention requirements.
  • Object to or restrict certain processing activities.
  • Lodge a complaint with the Nigeria Data Protection Commission (NDPC).

To exercise any of these rights, contact us at privacy@kadickintegrated.com.

How long we keep your data

We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. Transaction records, for example, are retained for the period mandated by financial regulators.

Cookies and analytics

Our website may use cookies and similar technologies to remember your preferences and to understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may limit some functionality.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the "last updated" date at the top of this page. Continued use of our services after changes take effect means you accept the revised policy.

Contact us

If you have questions about this policy or how we handle your data, contact us:

  • Email: info@kadickintegrated.com
  • Phone: +234 800 0523 425
  • Post: Kadick Integrated Limited, KM 49, Lekki-Epe Expressway, Olokonla B/stop, Ajah, Lagos State, Nigeria.